Our Values are our guiding light and provide the frame of reference for everything we do.
We practise fairness and integrity with our stakeholders who collectively make our success possible.
To our employees, we provide a safe and pleasant working environment that promotes and rewards hard work and best practices.
To our customers, we aim to deliver consistent quality at fair prices.
To our suppliers, we honour reliable and mutually beneficial partnerships. And to the general public, we promise to act at all times as a responsible corporate citizen.
It is our genuine belief that a “win-win” relationship must exist and be nurtured between our stakeholders and us. Central to the relationship is mutual respect and trust. To this end we continually strive to establish and grow genuine partnerships with our stakeholders based on one critical principle: we deliver on our promises.
Knowledge is essential to create and maintain competitive advantage for our stakeholders and us. This means that all our employees are competent and knowledgeable about the products and services we provide, and are always familiar with the ever-changing dynamic needs of our customers (and their customers).
Timeliness to us at THC is to value and respect time. We regard time as an intangible asset equally important to our customers and employees.